Personally we hate the brokerage model that exists for regular rentals in India. It fosters purely on opacity of information where brokers end up being more of a hurdle than help, beyond the discovery of the rental. Ask anyone who has rented through a broker – and it would surface the problems brokers create in actually completing a transaction.
Until now, RoomLion behaved very much like a real-estate-broker for serviced apartments. We, not unlike every other portal that does not have real-time inventory, did not share the exact address and contact info of hosts until a guest made a confirmed booking.
In several situations we noticed that guests had genuine questions for hosts – that went beyond the frame of enormous data that we already provide in our listings. RoomLion believes in the principle of “Doing what’s best for the user”! So we figured, lets give complete power to guests and let them connect with hosts directly. Even though this approach is completely unheard-of in this space, our goal is to grow this ecosystem and facilitate bookings. We want to create a complete and real solution to the problem of finding short-term rentals!
So need to know “firmness of the mattress” or “is there open space across from the building so my dog can play?”, just call up the host directly and ask questions.
Just go to any listing, click on the “Show Address and Host Info” button and follow the steps to get the details.
After you get all your questions answered from the host, simply scroll down and click on the ‘Book Now’ button. Ain’t this amazing?
Yes, we know we’re solving one of the greatest problems that customers generally face. In fact, hosts often use their listing on RoomLion to answer questions from guests. But we hope this new feature will enable one and all to know everything that they want to about the serviced apartments that they like and come back to book with us time and again.