Help (FAQs)

Guest

What is RoomLion.com?

RoomLion.com is India's leading marketplace for serviced apartments and short-term rentals. We showcase a variety of serviced apartments with great details and 360º virtual tours and connect you directly with Hosts.

How can I speak with the Host directly?

You can call the host for a particular residence by dialling the number +91-22-30038133 followed by the extension number of that particular apartment. The extension number of the apartment is mentioned on the top-right hand side of the listing detail page.

Can I call the host 24 x 7?

You can call the host any time during the day from 9:30 am to 9:30 pm IST.

What if I want to see the property before finalizing?

Please request the Host to let you visit the property and feel free to ask any questions you might have regarding the property.

What if I want to cancel or modify an existing booking?

To cancel or modify any existing booking, please speak directly with the concerned Host.

I can’t see the apartment address. How will I reach my apartment?

We display an approximate location of the accommodation on a Google map to help you make an informed decision. You can get the detailed address directly from the Host via phone.

Host

How can I list my serviced residence on RoomLion.com?

We will be glad to add your accommodation to RoomLion.com. Please complete our contact us form and we will get in touch with you.

What prices should we quote the guest when they call or email us?

We strongly suggest you to quote your best possible price to all RoomLion.com users, especially those who are looking for long-term accommodation.

Who are the people behind RoomLion.com?

RoomLion.com is fully owned and operated by Scrappy Ventures Pvt. Ltd. We are an Internet product, services and digital media company based in Pune, India. More information about our management team is available here.

I operate a hotel. Can I list on RoomLion.com?

Currently we do not host hotels on RoomLion.com. However you can still contact us at host@roomlion.com to see if we can collaborate in any manner.

I only have 1-apartment. Can I list on RoomLion.com?

Yes! We would love to showcase your apartment to our worldwide guests. Please complete our contact us form and our representative will get in touch with you promptly.